bv77 Privacy Policy

Last Updated: June 2026

1. Introduction

bv77 ("bv77", "we", "us", "the Platform") is committed to protecting the privacy of all individuals who access and use the bv77 website and associated services. This Privacy Policy describes the types of personal data we collect, the purposes for which that data is processed, the parties with whom it may be shared, and the rights available to you as a data subject.

This Policy applies to all users of the bv77 platform, including registered account holders and anonymous visitors. By accessing bv77 or creating an account, you acknowledge that you have read this Privacy Policy and consent to the data processing practices described herein. This Policy should be read in conjunction with the bv77 Terms & Conditions.

2. Data Controller

2.1 bv77 is the data controller responsible for the personal data you provide or that is collected through the bv77 platform. As data controller, bv77 determines the purposes and means of processing your personal data.

2.2 Questions or requests relating to this Privacy Policy, or to your personal data held by bv77, should be directed to the bv77 support team via the contact details set out in Section 15 of this Policy.

3. Data We Collect

bv77 may collect and process the following categories of personal data:

• Identity Data: Full name, date of birth, nationality, and copies of government-issued identification documents where required for account verification;
• Contact Data: Email address, mobile phone number, and residential address (city, province, country);
• Account Data: Username, account registration date, account status, and login history;
• Financial Data: Deposit and withdrawal transaction records, payment method identifiers (e.g., JazzCash mobile number, Easypaisa reference, bank account IBAN), and PKR balance history. bv77 does not store full debit/credit card numbers or mobile wallet PINs;
• Gaming Data: Bet history, game session logs, wagering activity, bonus redemption records, and game preferences;
• Technical Data: IP address, browser type and version, operating system, device type, time zone, and pages visited on bv77;
• Communications Data: Records of your communications with bv77 customer support, including live chat logs and email correspondence;
• Responsible Gaming Data: Deposit limit settings, self-exclusion records, and cooling-off period activations.

4. How We Collect Your Data

bv77 collects personal data through the following means:

• Direct collection: Information you provide when registering a bv77 account, completing your player profile, submitting identity verification documents, making deposits or withdrawals, or contacting customer support;
• Automated collection: Technical data collected automatically through cookies, log files, and analytics tools when you visit or interact with the bv77 website;
• Third-party sources: Identity verification data received from licensed KYC (Know Your Customer) service providers; fraud prevention data from licensed anti-fraud agencies; and payment transaction data from payment processors including JazzCash, Easypaisa, and banking partners.

5. How We Use Your Data

bv77 processes your personal data for the following purposes:

• To create, manage, and maintain your bv77 account;
• To verify your identity and age (18+ compliance) as required by our operating obligations;
• To process deposits and withdrawals in PKR via JazzCash, Easypaisa, bank IBFT, and other supported payment methods;
• To provide access to the full bv77 game library, including cricket betting markets, live casino, and slot games;
• To administer bonuses, promotions, and loyalty rewards;
• To communicate with you regarding your account, transactions, and platform updates;
• To operate and improve bv77's responsible gaming tools, including deposit limits and self-exclusion;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To comply with applicable legal and regulatory obligations;
• To analyse platform usage patterns and improve bv77's products, performance, and user experience.

6. Legal Bases for Processing

6.1 Contractual necessity: Processing required to perform the contract between bv77 and you as a registered player – including account management, payment processing, and game access.

6.2 Legal obligation: Processing required for bv77 to comply with applicable laws, including anti-money laundering (AML) requirements and age verification obligations.

6.3 Legitimate interests: Processing necessary for bv77's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.

6.4 Consent: Where bv77 relies on your consent as the legal basis for processing (for example, for certain marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Data Sharing and Disclosure

7.1 bv77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

7.2 bv77 may share your personal data with the following categories of recipients, strictly for the purposes outlined in this Policy:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and other payment partners – solely for transaction processing purposes;
• Identity verification providers: Licensed KYC service providers engaged to verify player identity and age as required;
• Game studios and platform providers: Third-party game suppliers may receive anonymised or pseudonymised session data necessary to deliver their games on the bv77 platform;
• Fraud prevention and AML services: Licensed agencies engaged to assist bv77 in detecting and preventing financial crime;
• Regulatory and law enforcement authorities: Where disclosure is required by applicable law, court order, or formal regulatory request.

7.3 Where bv77 shares data with third-party processors, we ensure that appropriate data processing agreements and security measures are in place.

8. Cookies and Tracking Technologies

8.1 bv77 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and analyse aggregate usage patterns.

8.2 The following types of cookies are used on bv77:

• Strictly necessary cookies: Essential for the platform to function – these cannot be disabled;
• Functional cookies: Retain your preferences (such as language settings and responsible gaming configurations);
• Analytics cookies: Collect anonymised data about how users interact with the bv77 platform to help us improve performance.

8.3 You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the bv77 platform.

9. Data Retention

9.1 bv77 retains personal data for as long as your account is active and for a reasonable period thereafter as required by our legal and regulatory obligations.

9.2 Financial transaction records and identity verification documents are retained for the minimum period required by applicable anti-money laundering and financial regulations, which may be up to seven (7) years following the closure of your account.

9.3 Gaming data, including bet history and session logs, is retained in accordance with our operational record-keeping requirements and applicable regulatory obligations.

9.4 Where data is no longer required for any lawful purpose, bv77 will securely delete or anonymise it.

10. Security Measures

10.1 bv77 implements technical and organisational security measures appropriate to the nature and sensitivity of the data we hold. These measures include, but are not limited to: encryption of data in transit and at rest; access controls limiting staff access to personal data on a need-to-know basis; regular security assessments; and secure payment gateway integrations for all PKR transactions.

10.2 No method of electronic transmission or storage is 100% secure. While bv77 takes all reasonable precautions, we cannot guarantee absolute security. You are responsible for keeping your bv77 login credentials confidential and for notifying us immediately of any suspected unauthorised account access.

11. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by bv77:

• Access: The right to request a copy of the personal data bv77 holds about you;
• Correction: The right to request correction of inaccurate or incomplete personal data;
• Deletion: The right to request deletion of your personal data, subject to bv77's legal retention obligations;
• Restriction: The right to request that bv77 restrict the processing of your data in certain circumstances;
• Portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Objection: The right to object to processing based on bv77's legitimate interests.

To exercise any of these rights, please contact the bv77 support team. We will respond to valid requests within a reasonable timeframe and in accordance with our legal obligations.

12. Children's Privacy

12.1 The bv77 platform is strictly for users aged 18 years and above. bv77 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under 18 without verified parental consent, we will take immediate steps to delete that data and close the associated account.

12.2 If you believe that a minor has created a bv77 account or provided personal data to bv77, please contact us immediately via the support channels listed in Section 15.

13. Third-Party Links and Services

The bv77 platform may contain references or links to third-party services such as game studios and payment processors. bv77 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you access in connection with your use of bv77.

14. Changes to This Privacy Policy

14.1 bv77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform functionality. Where changes are material, we will notify registered users via email or an in-platform notification prior to the changes taking effect.

14.2 The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Continued use of the bv77 platform following the effective date of any update constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by bv77, please contact the bv77 support team via:

• Live Chat: Available 24/7 directly within the bv77 platform;
• Email: [email protected] (plain text – not a clickable link; please copy and paste into your email client).

We aim to respond to all privacy-related queries within five (5) business days.

This Privacy Policy was last reviewed and updated in June 2026. If any section is unclear, please contact bv77 support before using the platform.